Q1. Will you pick up my rent each month?
Answer: No, All payments must be mailed to Stamar Management Corp, P.O. Box 2249, Frisco, Texas 75034-2249. (back to top)

Q2. What are the important criteria used to qualify for renting a home?
Answer: Since we manage homes for hundreds of different homeowners, each homeowner may have a somewhat different standard for tenant selection. Generally, owners consider the following factors:  

• Satisfactory credit history

• Monthly income about three times the monthly rental amount

• No outstanding judgments

• No past rental evictions

• Established history of credit since a past bankruptcy

• Employment verification

• Criminal record check

• Present and former landlord references

All properties are offered subject to the Federal Fair Housing Act which makes it illegal to advertise any preference, limitation, or discrimination based on race, color, religion, sex, country of national origin, handicap, or familial status. (back to top)

Q3. When is my rent due?
Answer: All rental payments are due on the 1st of each month. Your rent must be received in our office by 6:00pm CST on the 5th of each month. (back to top)

Q4. Do I need good credit to rent with Stamar Management Corp?
Answer: No, our application process is not credit driven. However, you will have to meet the criteria listed above.

Q5. How much does it cost to use our services?
Answer: There is no charge for our leasing staff to help you to find a home. If you decide to submit an application to rent one of our properties, there is a $30 charge for the credit and application background check or $50 for two or more applicants. (back to top)

Q6. What forms of payment do you accept for my rent?
Answer: Acceptable forms of payment for monthly rent are check or Stamar Management Corp reserves the right to require certified funds if you exceed one NSF in any 15-month period.
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Q7. What are the criteria to rent with Stamar Management Corp?
Answer:
• You need to earn 3 times the monthly rental. (Copies of check stubs may be requested.)
• You need 2 years verifiable employment, with no gaps longer than 2 weeks.
• You need 2 years verifiable rental history, with no 30-day late payments.
• Limit of 1 NSF check in prior 16-month rental history.
• No eviction in prior 36 months. (Letter of explanation required for all previous evictions.)

Q8. How long does it take for my application to be processed?
Answer: It depends how fast we will get a copy of your pay stubs. (back to top)

Q9. How much is the application fee?
Answer: One applicant fee is $30.00, two and more is $50.00. (back to top)

Q10. What should I do if my roommate wants to move out?
Answer: If you plan to stay in the unit after a roommate moves out, please contact our office so we can draw up new paperwork for you.  If you have chosen a new roommate, they need to contact our office and complete an application as well as pay the $30 application fee.  Only after screening and approval will they be added to the rental agreement/lease and be "legal" to live there. (back to top)

Q11. What forms of payment do you accept for my application fee and deposit?
Answer: All application fees, and deposits, must be paid in certified funds (money order or cashiers check). (back to top)

Q12. If I have an emergency, who do I call?
Answer: For life-threatening emergencies, please call 911. For all other emergencies, please call the 24-hour help line at (800) 765-9015 Extension 4. (back to top)

Q13. I tendered a rent check to the landlord on time. The check bounced. At my request, the landlord resubmitted the check. I made sure that there were sufficient funds. The landlord now demands that I pay $50 for the bounced check–which I understand–and the late charges. May he charge me for the late charges?
Answer: Yes. A check that is returned for insufficient funds is the same as if the money had not been tendered. Until "good funds" are tendered, the rent remains unpaid. The fee for the bounced check is charged for the administrative costs associated with a bounced check. The late fees apply because rent was not timely paid. (back to top)

Q14. I paid my landlord a security deposit when I moved in, but my landlord has since lost the property through foreclosure. Do I have to pay the new owner another deposit, and what happens to my deposit when I move out?
Answer: When the homeowner transfers or loses title to the property, the homeowner must either return the security deposit to the tenant or transfer the deposit to the new owner, which could be a bank or a subsequent buyer. The new owner may not collect an additional deposit from a tenant if the original deposit has not been returned. It's the new owner's responsibility to obtain the initial deposit from the previous homeowner. Tenants are entitled to the return of their deposit within 30 days of vacating the property, minus any deductions. If the deposit isn't returned, the tenant can sue both the previous homeowner and the new owner jointly, as both parties are legally responsible for returning the deposit to the tenant. (back to top)

Q15. My landlord recently received a notice of default. As a tenant, how does this affect my obligation to pay rent and my right to stay in the property?
Answer: A notice of default is the first step in the foreclosure process and serves to formally notify homeowners that they are in default of their loan. By law, homeowners have three months from the date the notice is filed with the recorder's office to cure the default. During this time, the homeowners still hold title to the property and are entitled to continue to collect rent from any tenants. As long as the homeowners have title, they also may terminate a month-to-month tenancy without cause and with proper written notice of 30 days to tenants of less than one year, 60 days to tenants of one year or more and 90 days to tenants participating in the Housing Choice Voucher Program. Homeowners generally may not terminate a fixed=term lease without cause. (back to top)

Q16. If my tenancy is terminated by my landlord who is in default or by the bank or new buyer after a foreclosure, can I choose to not pay rent and instead allow it to be deducted from my security deposit?
Answer: The law allows the owner of the property to deduct rent owned from the security deposit. The law also requires the tenant to pay rent until the notice of termination expires and the tenancy is terminated. Even if the current owners, are in default, they still are entitled to collect rent and may issue a three-day notice to pay rent or quit followed by an eviction if the tenant fails to pay. The bank or a new buyer also is entitled to collect rent and may do the same if the tenant doesn't pay. If the tenant withholds rent during the last month of tenancy, that amount would be deducted, in addition to any other legal charges, from the security deposit held by the property owner. (back to top)